Shipping Information

Free Shipping on Orders of $50 or More (See Promo)

  • Offer limited to web and telephone orders shipped Expedited Parcel Post within Canada.
  • Gift cards, membership shares and taxes do not count toward order total for free shipping eligibility.
  • Orders must meet Canada Post size and weight requirements (no dimension greater than 1m, weight less than 30kg) so oversize items like skis will not usually qualify for free shipping.
  • Hazardous goods shipments are not eligible for free shipping.

Orders under $50 sent via Expedited Parcel within Canada are $6.50. 

 

In-Store Pickup – Free Delivery

Have your order shipped to your home or a Canada post or UPS store free of charge. Some conditions apply:

  • Orders are shipped from our Distribution Centre in New Westminster, BC to the store of your choice for free (this includes oversize items).
  • Gift cards and new membership cards are not available through this shipping method.
  • We offer tracking for store pickup orders (UPS store).
  • Be aware that shipping times vary by Canada Post and UPS store locations. It may take up to three weeks for your order to arrive at the store of your choice (see below).

We will email you when your order is ready for pickup and you will need to bring picture ID to collect your parcel. For more information on the status of an in-store pickup order, please contact your store directly.

 

Shipping within Canada

Orders are sent via Expedited Parcel Post unless otherwise specified. Orders are insured in case of damage or loss. Applicable provincial and federal taxes are applied when your order is processed according to where the item will be shipped. Most orders are shipped from New Westminster, BC and take one to two business days to process, in addition to the delivery times shown. Isolated and rural areas may take longer.

Taxes

If an order is shipped to the following provinces or territories, BrandGear must collect the applicable taxes as described:

  • British Columbia (BC) – 12% HST on merchandise and freight
  • Alberta (AB) – 5% GST on merchandise and freight
  • Saskatchewan (SK) – 5% GST on merchandise and freight
  • Manitoba (MB) – 7% PST on merchandise plus 5% GST on merchandise and freight
  • Ontario (ON) – 13% HST on merchandise and freight
  • Quebec (QC) – 9.5% PST on the total of the merchandise and freight plus 5% GST on merchandise and freight
  • New Brunswick (NB) – 13% HST on merchandise and freight
  • Nova Scotia (NS) – 15% HST on merchandise and freight
  • Prince Edward Island (PE) – 5% GST on merchandise and freight
  • Newfoundland (NL) – 13% HST on merchandise and freight
  • Northwest Territories (NT) – 5% GST on merchandise and freight
  • Yukon (YT) – 5% GST on merchandise and freight
  • Nunavut (NU) – 5% GST on merchandise and freight

Canadian taxes are not collected on orders shipped outside of Canada. However, orders shipped outside of Canada are subject to import duties, taxes, and customs processing fees, which are levied once the package reaches its destination. These fees are collected by the carrier or brokerage company and members are responsible for paying them. BrandÄœear is unable to give estimates for these fees. Please contact your local customs office for more information.

Method

Order total

Rate

Delivery

Expedited Parcel

 

up to $50

$6.50

3–12 business days

 

over $50

FREE

3–12 business days

Priority Courier Signature required upon delivery. To opt out of this requirement, order by phone and specify you do not want to sign for your package.

BC

up to $1500

$15.00

2–5 business days

AB, SK, MB, ON, QC, NB, 
NL, NS, PE, NT, NU, YT

up to $1500

$25.00

2–5 business days

Certain products or orders are too large, fragile and/or heavy to be shipped by our standard methods. Please email us at info@brandgear.ca, or call 1 (604) 800 3519 and we will let you know if your order requires extra freight. A ground door-to-door service for larger items and hazardous goods is also available – some restrictions apply. Bulk orders are handled through Corporate and Group Sales.

 

Shipping to the USA

Orders sent to the USA are shipped by Xpresspost. Orders shipped to the USA are not charged Canadian taxes; however, all orders pass through customs and are subject to import dutiestaxes, and custom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.

BrandÄœear is unable to provide estimates for customs fees. Check with your local customs office for more information.

Method

Order total

Rate

Delivery

Xpresspost

up to $1000

$19.00

4–10 business days

Certain products or orders are too large, fragile and/or heavy to be shipped by our standard methods. Please email us at info@brandgear.ca, or call 1 (604) 800 3519 (Canada and USA), and we will let you know if your order requires extra freight. Bulk orders are handled through Corporate and Group Sales.

 

International Shipping

Many international destinations are now receiving improved airmail service via Canada Post Xpresspost International. For countries and delivery times visit Canada Post.

Orders going to international destinations are shipped by air mail. Orders shipped outside of Canada are not charged Canadian taxes; however, all orders pass through customs and are subject to import dutiestaxes, andcustom processing fees. A customs invoice will arrive with your parcel or may follow in the mail. Recipients are responsible for paying these additional fees.

BrandÄœear is unable to provide estimates for customs fees. Check with your local customs office for more information.

Method

Order total

Rate

Delivery

Air Mail

up to $200

$50.00

1-4 weeks

 

$200-400

$70.00

 

 

$400-600

$85.00

 

 

$600-1000

$98.00

 

Certain products or orders are too large, fragile and/or heavy to be shipped by our standard methods. Please email us at info@brandgear.ca, and we will let you know if your order requires extra freight. Bulk orders are handled through Corporate and Group Sales.

 

Shipping Restrictions

Shipping restrictions may apply to certain products and destinations. These restrictions include regional distribution agreements, hazardous or over-sized products, and complexity in exporting some items.

This symbol indicates items that can only be shipped within Canada.